FAQs
Got questions? We've got answers.
ORDERS
Simply browse our collection, select your size, and add the item to your cart. Once you're ready, proceed to checkout and follow the steps to complete your purchase.
If you need to cancel or modify your order, please contact us as soon as possible at csr@honucomfort.com. We can only make changes if the order hasn't been processed yet.
You'll receive a confirmation email once your order has been placed. If you don't see it, please check your spam folder or contact us.
SHIPPING & DELIVERY
Yes! We offer free shipping on all orders within Metro Manila.
Orders are processed within 3 to 5 business days, with delivery typically taking 7 to 10 business days after dispatch, depending on your location.
Once your order ships, you'll receive a tracking ID via email and/or text message.
Please check availability and shipping rates for your area at checkout.
RETURNS & REFUNDS
You may return your item within 7 days of the invoice date for exchange or store credit, as long as items and packaging are in good condition.
Email us at csr@honucomfort.com with your name and order number, and our team will guide you through the process.
Refunds are subject to review and approval. Contact us for more details.
SIZING
Check our Size Guide page for detailed charts for clogs, closed clogs, sliders, and terno.
No worries — you can exchange it within 7 days of the invoice date. See our Refund Policy for details.
PAYMENT
We accept major credit/debit cards, e-wallets, and other checkout options available at payment.
Yes, all transactions are processed through secure, encrypted payment gateways.